Returns & Exchanges
At Greenwich Letterpress, we want you to be delighted with your paper goods and home decor. If you are not completely satisfied, you may return unused, non-customized items within 30 days of purchase for a refund or exchange.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Secure Packaging
Carefully pack your items in their original packaging to ensure they are protected from damage during transit; fragile items should be double-wrapped.
Ship Your Return
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Refund Processing
Once we receive and inspect your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing