Frequently Asked Questions
Everything you need to know about our artisanal stationery and home goods.
What makes letterpress printing unique?
Letterpress is a centuries-old relief printing technique where a raised surface is inked and pressed into paper, creating a beautiful tactile 'bite' or indentation that digital printing cannot replicate.
How long will it take for my order to ship?
In-stock items typically ship within 2-3 business days. Custom stationery or personalized home goods require a longer lead time, usually between 2 to 4 weeks depending on the complexity of the design.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any local customs duties.
What is your return policy for home decor and stationery?
We accept returns on unused, non-customized items within 14 days of delivery. Due to their unique nature, personalized stationery and custom-printed goods are final sale and cannot be returned.
Can I request a custom design for my event?
Absolutely! We specialize in bespoke invitations and personalized home office goods. You can contact our design team via the 'Custom Orders' page to start your consultation.
Are your paper products eco-friendly?
We are committed to sustainability. The majority of our letterpress papers are tree-free (made from 100% cotton linters) or sourced from FSC-certified forests, and we use soy-based inks whenever possible.